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Do you offer a Free Plan?
Yes, we do provide a free plan with limited features. This free plan allows you to explore our services, get a sense of what we offer, and assess its suitability for your needs. Although it doesn't encompass all premium features, it's a valuable starting point to experience our value. Should you require more advanced capabilities, upgrading to a paid plan is seamless. Feel welcome to enroll in our free plan to begin your journey today.
Can I change my plan later?
Absolutely, you have the flexibility to change your plan at any time. If your needs evolve or you require additional features, you can easily upgrade to a higher-tier plan or adjust your subscription to better suit your requirements.
What is your cancellation policy?
Our cancellation policy is designed to provide you with clarity and flexibility. You are free to cancel your subscription at any time. If you decide to cancel, your current subscription will remain active until the end of the current billing cycle. After that, you will no longer be charged, and your access to our services will cease.
How does billing work?
You are billed either every month or yearly depending on the payment frequency you subscribe to. You'll need to input your card information the first time. This information is securely store with our payment providers who are PCI compliant. They ensure that you are billed correctly and that your details are safe.
How do I change my account email?
You can send us an email to support@element.photo and we'll make this happen. You may need to verify that the account belongs to you.